privacy policy

General information
As part of our obsession to provide exemplary customer service, we have developed an industry-leading privacy policy. The policy outlines how we collect, use, disclose, transfer, and store your information. We invite you to read the policy and contact our customer service representative at with questions.
Collection And Use Of Personal Info at SVMTG
Personal information is data that can be used to uniquely identify or contact a single person. You may be asked to provide your personal information any time you contact Silicon Valley Massage Therapy Group (SVMTG). This information will only be used consistent with this Privacy Policy. It may also be combined with other information to help SVMTG provide and improve our products, services, content, and advertising.
What Personal Information Do We Collect?
When you create a SVMTG account to register for services or purchase a gift card we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.
How We Use Your Personal Information
The personal information we collect allows us to keep you posted on SVMTG latest service introductions and promotional announcements, upcoming events, product introductions and membership activities. It also helps us to improve our services, content, and advertising. If you don't want to be on our mailing list, you can opt out anytime by updating your preferences in our registration profile or by clicking Unsubscribe at the bottom of any email communication. We also use personal information to help us develop, deliver, and improve our products, services, content, and advertising. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve SVMTG services, products and customer communications. We will not, ever, share your information with any third-party.
Collection And Use Of Non-Personal Information
We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it: occupation, language, zip code, area code, or other standard consumer research demographics so that we can better understand customer behavior and improve our services, products and advertising. We also may collect information regarding customer activities on our website, Facebook page and Twitter page. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy. If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Cookies And Other Technologies
SVMTG's website, online services, email messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy. SVMTG also uses cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with SVMTG more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit the SVMTG website. As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. SVMTG may use this information in our marketing and advertising services. In some of our email messages, we use a "click-through URL" linked to content on the SVMTG website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages. Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Protection Of Personal Information
SVMTG takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. SVMTG uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it's transmitted over the Internet. If you choose to participate in social networking services, blogs or chat rooms, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
Our Companywide Commitment To Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to SVMTG employees and strictly enforce privacy safeguards within the company.
Privacy Questions
If you have questions or concerns about SVMTG Privacy Policy or data processing, please contact us via the contact page on our website. SVMTG may update its Privacy Policy from time to time without notice.
Last updated: July 1, 2016